Terms & Conditions


Shipping is FOB Hillsborough, NJ. Most standard orders will be shipped UPS Ground unless otherwise specified. Shipping charges start at $9.50 for one pound and increase according to weight. UPS 2nd Day, Next Day, and Fed-Ex can also be requested for an additional charge to meet a specific deadline. Hamlet Products, Inc. is not responsible for the failure of the transportation company to deliver on schedule. Shipping charges vary according to weight, size, and destination. Hamlet Products, Inc.'s packing and handling charges will apply.


We accept Visa, MasterCard, and American Express.


It is the customer's responsibility to inspect all products upon receipt. All damages must be noted on the delivery receipt at time of delivery and Hamlet Products, Inc.. must be contacted within 24 hours after receipt of shipment. Failure to note damages will result in the inability to file a freight claim. The original packaging should be retained to facilitate your claim to the freight company's delivering terminal. Hamlet Products, Inc. is not responsible for damages that may occur during transit. Any damage in transit is the responsibility of the carrier. Please report any damage to the freight company at the time of delivery


Custom orders are non-returnable. All returned merchandise must have a Returned Merchandise Authorization (RMA) Number provided by Hamlet Products, Inc. and must be returned in "Like New" condition. A minimum 15% re-stocking fee will be charged based on the condition of returned material. Goods returned without authorization will be refused and returned at the sender's expense. No merchandise may be returned after 30 days of receipt.


All prices are subject to change without prior notice.